Grad Lab Checkout Fine Dispute

We know this is a frustrating experience and ask for your patience and understanding while we review your case.

Please follow this link to file a Checkout fine dispute.

Please include the following information:

  • Your Name
  • Student ID Number
  • Checkout number you are disputing
  • A description of why you are disputing this fine

 

What happens next:

  • We will review your case and reach out to you within 5 business days

 

In the mean time:

  • If you need to clear your account to make additional reservations or checkouts you can pay your fine in full. Once the dispute has been reviewed you can be refunded.
  • Please re-familiarize your self with the Grad Lab's policies, Terms and Conditions and the Student Replacement Policy.

 

Thank you in advance for your patience and understanding while we resolve this matter