We know this is a frustrating experience and ask for your patience and understanding while we review your case.
How do I file a Dispute?
- Please fill out the form below to file a Checkout fine dispute.
What happens next?
- We will review your case and reach out to you within 5 business days
In the mean time:
- If you need to clear your account to make additional reservations or checkouts you can pay your fine in full. Once the dispute has been reviewed you can be refunded.
- Please re-familiarize your self with the Grad Lab's policies, Terms and Conditions and the Student Replacement Policy.
Thank you in advance for your patience and understanding while we resolve this matter